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Terms & Conditions

1. Acceptance of Terms

Your access to and use of http://signaturehouse.co.uk/ ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

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2. Advice

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making any decision.

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3. Changes to Website

Signature House reserves the right to:
Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Signature House shall not be liable to you for any such change or removal; and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

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4. Links to Third Party Website

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

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5. Copyright

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Signature House or otherwise used by Signature House as permitted by law.

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In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

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6. Disclaimers and Limitation of Liability

The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

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To the extent permitted by law, Signature House will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

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Signature House makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

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Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Signature House for death or personal injury as a result of the negligence of Signature House or that of its employees or agents.

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7. Offer Codes & Promotions

Offer Codes and promotions are subject to availability. Offer Codes can only be used once and cannot be used in conjunction with any other promotion or offer unless otherwise stated. Offer Codes cannot be deducted from an order already in progress, or exchanged for cash. Orders in progress are not eligible for promotional items that become available after an order is placed. Signature House reserves the right to withdraw any offer without notice and reserve the right to reject use of an offer or promotion at our discretion where we have reasonable grounds to believe that the offer or promotion is being used other than in accordance with these terms and conditions.

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8. Accuracy Of Information

Every effort has been made to ensure the accuracy of information and pricing supplied in our website as well as the description of products and promotions that appear on our site. We accept no liability for any inaccuracies or omissions contained in this website or any decisions based on information in this site. Prices and availability of goods are subject to change without notice.


If we are unable to accept your order, for example because a product is out of stock or no longer available, or there was an error in price on our website we will inform you of this by telephone/email as soon as is reasonably practicable and we will not continue to process your order. If you have already paid for your order, we will refund you the full amount including any delivery costs charged as soon as is reasonably possible.

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If we discover an error in the price of the products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. This also applies to promotional items and discount codes.

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9. Indemnity

You agree to indemnify and hold Signature House and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Signature House arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website. Signature House is not responsible for any inconvenience and/or damage resulting from the use of this website, including, but not restricted to any interruptions in the availability of the website, the presence of computer viruses or external intrusions, or, more generally, any case defined as outside our control by UK law.

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10. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

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11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

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Sale Terms & Conditions

Please read these Conditions carefully before ordering any Goods from Signature House. You agree to be bound by these Conditions upon ordering any Goods.

 

ALL GOODS REMAIN THE PROPERTY OF SIGNATURE HOUSE UNTIL ALL OUTSTANDING INVOICES ARE PAID IN FULL. SIGNATURE HOUSE RESERVES THE RIGHT TO ENTER PROPERTY TO TAKE POSSESSION OF UNPAID GOODS.

 

If a Director of the business, you agree to take personal liability for any unpaid debts.

 

Payment can be made by any of the following methods:

  • Debit Card – Visa/Delta/Maestro/Solo/Electron

  • Credit Card - Mastercard/Visa

  • Bank Transfer

 

For UK Mainland; Orders over £150 will receive free delivery. Orders under £100.00 net will include a delivery charge of £5.40 plus VAT.

 

If a parcel is refused a fee of £15.00 will be payable.

 

Goods damaged in transit or any shortages will only be investigated if they are reported within 48 hours of delivery. If you fail to report any issues within 48 hours unfortunately goods cannot be replaced.

 

Liability is limited to the cost of goods purchased.

 

Any goods returned to Signature House for credit will incur a 25% restocking fee. Goods older than 3 months may not be returned.

 

Accounts beyond our credit terms may be passed to a 3rd party debt collection agency. All accounts, without exception, will be subject to a surcharge of 15% plus VAT to cover our costs in recovery. These accounts will also be subject to any legal costs incurred in obtaining settlement.

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Goods must not directly or indirectly by supplied outside the United Kingdom, or supplied to any third party websites for resale. This applies to marketplace websites such as Amazon and eBay.

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